IndiGo extends Middle East flight cancellations free till March 31
What's the story
IndiGo has announced an extension of its free waiver on flight cancellations until March 31. The decision comes in light of the ongoing US-Iran conflict and its impact on travel to the Middle East and Istanbul. The airline is closely monitoring developments in the region and providing real-time updates through its website and social media channels.
Flight operations
IndiGo's flight operations to the Middle East
In light of the US-Israel joint strikes on Iran and its retaliation, IndiGo and Air India had temporarily suspended all flights to destinations in the Middle East. However, despite these challenges, IndiGo has announced plans to operate 17 departures (34 sectors) to eight destinations in the Middle East today. The airline is working with government authorities for a gradual and safe resumption of flight operations.
Passenger information
Contact details for affected passengers
IndiGo has assured its customers that their teams will directly reach out to those affected by the specific flights through their registered contact details. The airline has also advised passengers not to head to the airport unless they have been notified. To keep track of their flight status, passengers can visit IndiGo's dedicated page for updates on scheduled travel plans amid these disruptions.
Support services
Customer contact centre number
To assist passengers during this crisis, IndiGo has also shared its Customer Contact Centre number +91 124 6173838. The airline is ready to provide additional support, clarification, and address any queries from passengers regarding their travel plans. This move is part of IndiGo's commitment to ensure a smooth travel experience for its customers even in these challenging times.