Is Claude down? Thousands report issues accessing the AI chatbot
What's the story
Anthropic's AI assistant, Claude, is facing technical issues as thousands of users have complained about problems accessing the chatbot and its related services. Outage-monitoring platform Downdetector recorded a spike in complaints around noon today. The surge indicates that the artificial intelligence (AI) service developed by Anthropic is suffering from some technical glitches.
Report surge
Spike in complaints
The spike in complaints on Downdetector was sharp, with the number of reports crossing 2,200 at around 12:43pm. This sudden increase came after a relatively stable 24-hour period where complaint levels remained consistent. Users have reported issues accessing various aspects of the service, including its web platform and authentication systems.
Issue distribution
Most users facing issues with chatbot
The outage graph on Downdetector shows a sudden spike in reports, indicating an abrupt disruption. According to the data, around 63% of users are facing issues with the chatbot, 25% with the app, and 10% with the website. However, at the time of writing this article, we tested the Claude chatbot to verify some facts. It took some time but answered our query.
User feedback
No official word from Anthropic yet
As of now, Anthropic has not commented on the issue or explained what caused the apparent outage. The lack of an official statement from the company has left many users wondering about the status of their services. Meanwhile, social media platforms have been flooded with memes and concerns over Claude's downtime.