Flight canceled? You'll get a full refund, even if booked agent
The DGCA is planning new rules to make getting your money back for canceled flights a lot easier.
Airlines would have to give full refunds—including taxes and fees—even if you booked through an agent or an online portal.
Airlines must process refunds within 21 working days
If these rules kick in, airlines must process refunds within 21 working days.
Booked directly with the airline? You'll get a 48-hour window after booking to cancel or change your ticket without extra charges (except fare differences).
Just note: this doesn't apply if your flight leaves soon—within five days (domestic) or 15 days (international).
Free name correction for directly booked tickets
You'd also get a free name correction if you report an error within 24 hours of booking directly through the airline website.
After the first two days, regular cancelation fees return for those who booked directly through the airline website.
If you have a medical emergency, airlines might offer a refund or credit shell.
Draft rules open for public comments until November 30
After tons of complaints about slow and confusing refunds, the DGCA wants to make air travel less stressful.
If you've ever struggled with getting your money back from an airline, these changes are meant for you.
You can even share your thoughts on these draft rules until November 30.