Generative AI won't kill IT services: Cognizant's Babak Hodjat
Cognizant's Chief AI Officer, Babak Hodjat, isn't worried about all the talk that AI might make IT services irrelevant.
"We've been here before," he shared, pointing out that every time tech changes, people predict the end of IT—but the need for smart engineering and customization just grows.
He sees generative AI as another step in a long line of tech shifts, not a threat.
Cognizant's $1B bet on generative AI
Cognizant is doubling down on AI: their San Francisco lab holds 61 US patents and the company runs over 100 internal agents that handled more than 11 million transactions in three months—helping teams work smarter and faster.
They're also putting big money into the future with a $1 billion Generative AI commitment and a Bengaluru AI Lab (opening year not specified).
The goal? Help clients handle new tech without getting lost in the hype.