Movate and Kahuna Labs team up to boost tech support
Business
Movate is joining forces with Kahuna Labs to level up tech support using artificial intelligence.
Their new approach combines AI with human expertise, aiming to solve tricky tech issues faster and cut support costs by up to 20%.
They're also hoping this will mean happier customers and quicker problem-solving.
What's in the partnership?
Kahuna Labs brings tools like the Troubleshooting Map and Complexity Score, which help figure out problems more accurately.
Movate adds its experience running complex tech systems and building AI solutions.
Right now, they're testing everything out with a few select customers before rolling it out more widely, making sure the AI actually delivers on speed, savings, and better results.