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Home / News / Science News / Firmware update breaks Google Home, Home Mini smart speakers
  • Science

    Firmware update breaks Google Home, Home Mini smart speakers

    Shubham Sharma
    Written by
    Shubham Sharma
    Twitter
    Last updated on Oct 23, 2019, 04:12 pm
    Firmware update breaks Google Home, Home Mini smart speakers
  • If you own a Google Home or Home Mini smart speaker, better refrain from installing any new update.

    We know that sounds a bit odd, but the thing is, a firmware update released by the search giant is creating problems for people, bricking their devices completely.

    The issue has been reported by multiple Home users and even confirmed by Google.

    Here are the details.

  • In this article
    Google speakers bricking after the update Only Google Home, Home Mini affected Google acknowledged the issue, says fix is in works Here's what Google said about the issue Device replacement likely to be the way, for now
  • Issue

    Google speakers bricking after the update

    Google speakers bricking after the update
  • Over the last few days, a number of Google Home users claimed that their devices have gone unresponsive following an update.

    All four lights of the speakers remain lit indefinitely, the complaints said, adding that the issue has left the devices completely unusable.

    Even unplugging the power or resetting the device hasn't helped the case for most of the people.

  • Impacted device

    Only Google Home, Home Mini affected

    Only Google Home, Home Mini affected
  • While the issue is pretty serious, it is important to note that only Google's main smart speakers, Home and Home Mini, have been affected by it.

    No report indicates that people owning other products from Google's smart device line-up, which includes Home Max, Home Hub, and Nest-branded speakers, are facing the weird bricking issue with their devices.

  • Google's response

    Google acknowledged the issue, says fix is in works

  • After the reports surfaced, Google acknowledged the issue, noting that it is actively working on a fix to address the bricking problem with Home/Home Minis.

    The company didn't specifically say when the fix will be rolling out, but it did note that its support team would be reaching out to people facing the issue to help address the problem and come to a resolution.

  • Quote

    Here's what Google said about the issue

  • "It has been very difficult for our team to diagnose this issue and we understand why many of you have been frustrated with this ongoing process," Rachel Chambers, a Googler, said about the issue while promising a fix.

  • Replacement

    Device replacement likely to be the way, for now

    Device replacement likely to be the way, for now
  • While a prompt firmware patch should prevent the bricking issue from surfacing in the first place, Google is offering replacements until the solution is available.

    According to Engadget, the company has said that it will be replacing the affected devices for free until the issue is fixed.

    This would apply to both Google Home/Home Mini devices in and out of warranty.

  • Google
  • Google Home Mini
  • Google Home
  • Home Hub
  • Engadget
  •  
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