Google Maps to show verified Aadhaar centers for easier access
What's the story
The Unique Identification Authority of India (UIDAI) has partnered with Google to make locating Aadhaar enrollment and update centers easier. The collaboration will see verified Aadhaar centers being displayed on Google Maps across the country. Users will be able to access information such as services offered, accessibility features, and operating hours of these centers. The move is aimed at making access easier and improving transparency for millions of Aadhaar holders.
Expansion plan
More than 60,000 centers will be covered
The partnership will cover more than 60,000 centers across India, including dedicated Aadhaar Seva Kendras. The move is expected to help users identify genuine service points and avoid confusion or misinformation. UIDAI CEO Bhuvnesh Kumar said the initiative is part of a broader effort to simplify access for Aadhaar holders and enhance transparency in service delivery.
Digital integration
Plans to allow appointment bookings through Google Maps
In a later phase, UIDAI plans to use Google Business Profile tools to manage center information and respond to public feedback. This will create a more interactive and accountable ecosystem. The partners are also looking at the possibility of allowing users to book appointments directly through Google Maps, further streamlining visits and reducing wait times.
Accessibility boost
Streamlining access to services
The initiative is part of a larger push by government agencies to use digital platforms for citizen services. It marks a shift toward location-based, real-time public service access that combines official databases with widely used consumer technology. If implemented smoothly, the move could significantly reduce search friction for residents seeking Aadhaar services, especially in smaller towns and rural areas where verifying authorized centers has often been a challenge.