Tata Power teams up with Salesforce to boost clean energy
Tata Power is teaming up with Salesforce to give its clean energy businesses (think rooftop solar, electric vehicle charging, and smart home solutions) a major digital upgrade.
By rolling out Salesforce's Agentforce platform, Tata Power aims to make customer and partner experiences smarter and more seamless, just as India's push for rooftop solar is heating up.
Agentforce brings AI-powered tools for faster decisions
Agentforce brings AI-powered tools for faster decisions, better lead management, and real-time monitoring, basically making everything run smoother behind the scenes.
Tata Power has recorded more than 200% growth in residential rooftop solar over the past two financial years, and revenue from its solar portfolio has increased fivefold between FY2020 and FY2025.
As Tata Power CEO and Managing Director Praveer Sinha said, leveraging Salesforce's AI-powered platform is transforming customer and partner journeys with greater transparency and agility, while Salesforce's Arundhati Bhattacharya says this partnership will help speed up India's clean energy transition.