39% of UK teens turn to AI chatbots for advice, support, and companionship
A new UK survey found that nearly 4 in 10 teens (aged 11-18) have used AI chatbots when they need guidance, someone to talk to, or just a bit of company.
Why are chatbots so popular with teens?
Teens say they like chatbots because they're always available and respond instantly—over half value the speed, with 24/7 access being an inferred benefit.
For some (13%), the anonymity is appealing, even though privacy concerns are highlighted by experts in the context of AI literacy and understanding.
What are teens actually asking chatbots?
The reasons vary: about 1 in 10 seek mental health support, while others want friendship advice or just someone (or something) to listen.
A small group turns to AI because they feel alone or even trust it more than humans.
Experts say: Don't rely on AI for real help
Experts warn that while chatbots might feel helpful, they're no substitute for real empathy or human connection.
A recent report even called popular chatbots "fundamentally unsafe" for teens needing mental health support.
The takeaway? It's smart to know what AI can—and can't—do, especially when it comes to your well-being and privacy.