IRCTC deletes 2.5 crore user accounts linked to fake bookings
IRCTC has deleted over 25 million user accounts linked to shady train ticket bookings, aiming to keep things fair for regular travelers.
This major cleanup comes after fake accounts were caught bulk-booking Tatkal tickets and reselling them at higher prices.
How scalpers operated
From January to May 2024, agents used throwaway emails to create fake IDs and grab loads of tickets using bots.
IRCTC responded by not only deactivating these accounts but also putting 20 lakh more under review and blocking thousands of sketchy email domains.
Measures IRCTC has taken
To keep scalpers out, IRCTC rolled out AI tools that spot bots and block suspicious bookings.
Starting July 2025, you'll need Aadhaar-based OTP verification for Tatkal tickets, and agents can't book in the first half hour—so genuine users get a fair shot.
Over a hundred cyber crime complaints filed
Nearly 90% of train tickets are now booked online with digital payments even at counters.
If you end up waitlisted, Indian Railways runs special trains and offers VIKALP so you still have a chance at a confirmed seat.
The government's also filed over a hundred cyber crime complaints as part of this crackdown.
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