How to save yourself from fraud on Zomato
What's the story
Leading food delivery platform Zomato has issued an advisory, asking its users to safeguard their personal banking details. The company strongly advises against sharing sensitive information like CVV numbers, UPI pins, or OTPs with anyone. The warning comes amid the increasing cases of online fraud, with fake customer care numbers and fraudulent entities posing as Zomato representatives.
Alert
Zomato never asks for sensitive info
Zomato has clarified that it doesn't operate any customer care phone lines, and will never ask for sensitive information from its users. This clarification is critical in dispelling misinformation and preventing potential fraud. The company has stressed the importance of this advisory as a protective measure against fake numbers and fraudulent entities claiming to represent them.
Safety
Depending on in-app chat support
For any help or problem on Zomato, users are recommended to depend only on the platform's in-app chat support as there is no official customer care number available to users.