Consumer Forum: News

24 May 2022

Consumer Court

Centre calls meeting with restaurant body over 'forced' service charge

Following consumer complaints, the Department of Consumer Affairs (DoCA) lambasted restaurants for forcing consumers to pay service charges "often fixed at arbitrarily high rates."

15 Mar 2022

Indian Government

World Consumer Rights Day: History and 6 basic consumer rights

Every year, World Consumer Rights Day is celebrated on March 15 to make consumers aware of their rights and needs.

19 Apr 2019


Bata charges customer Rs. 3 for carry-bag, fined Rs. 9,000

A leading shoe firm has been asked to pay Rs. 9,000 to a customer for deficiency in services.

08 Dec 2018


Doctor sues coaching-institute after failing to crack AIIMS-entrance, wins case

Every year in India, lakhs of students in India appear for various entrance exams.

26 Oct 2017

Andhra Pradesh

Cadbury fined Rs. 50,000 for bugs in Dairy Milk

Mondelez India Foods Pvt Ltd, the parent company of Cadbury India, has been fined Rs. 50,000 over selling bacteria-infected chocolates.

29 Sep 2017


Consumer court orders insurer to pay theft-claim for unlocked car

A Mumbai consumer court ordered TATA AIG General Insurance to pay Rs. 5.22L and Rs. 40,000 compensation to a Skoda car owner in a 2015 case.

18 Jul 2017

Consumer Court

Know why you don't need to pay toll anymore

An information crucial to our daily lives was revealed by Advocate Hariom Jindal who filed an RTI application seeking nitty-gritty on tolls.