AI enhances insurance claim accuracy, streamlines customer service
AI is making insurance way smoother by catching fraud early and speeding up real claims.
Since 2022, claim accuracy has jumped 14 times thanks to AI, which now flags about 1 in 9 term insurance claims as suspicious.
AI makes fraud detection faster and more accurate
Because AI spots shady cases fast, legit claims move through much faster—meaning less waiting and fewer delays for everyone.
It's a big step toward making the whole process less stressful and more reliable.
AI now handles nearly half of routine tasks
AI now handles nearly half of routine tasks and chatbots answer over 30% of first questions—twice as many as last year.
That means most people get their queries sorted quicker (15% faster), satisfaction scores are soaring above 94%, and almost half of new policyholders receive their documents in just 15 minutes instead of hours.