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Gmail, YouTube, Maps suffer major global outage; Google confirms

Gmail, YouTube, Maps suffer major global outage; Google confirms

Dec 14, 2020
06:29 pm

What's the story

Some Google services appear to be back online after facing a major outage on Monday. Users around the world reported facing issues with Gmail, YouTube, Docs, Maps, and other Google services. According to DownDetector, which tracks real-time issues and outages with all kinds of services, the issues had started at around 11:56 GMT. Here are more details.

Outage

Users in India, US, Europe, etc., reported issues

Although the extent of the rare outage on Google is unknown, several users in India, the United States, Japan, and the European region had reported facing issues accessing services hosted by the tech company. Many people took to Twitter to share screenshots after they were redirected to error pages while attempting to access Google's services.

Details

Most people could not access Gmail

According to DownDetector, 52% of people reported having trouble watching videos on YouTube. 78% of people reported having trouble accessing their Gmail accounts, while 88% of people reported facing trouble logging into Google. 89% of people reported that their Google Drive app was not loading. 49% of people reported having trouble joining meetings through Google Meet, while 33% could not log in.

Information

Android smartphone users failed to access Maps, Photos

Business tools such as Google Docs, Sheets, etc. had also gone down. Users were also facing trouble accessing Maps and Photos, creating more trouble for Android smartphone users. The app to handle Nest security and thermostat was also reportedly down.

YouTube

Team looking into outage, says YouTube

YouTube was displaying an error message which said, "Something went wrong," along with a graphic of a monkey holding a hammer. Team YouTube tweeted, "We are aware that many of you are having issues accessing YouTube right now - our team is aware and looking into it. We'll update you here as soon as we have more news." The website is now back online.

Twitter Post

You can view the tweet here