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Google Pixel 7/7 Pro is rebooting on specific YouTube clip
The video clip is not causing any trouble if played via the Chrome browser

Google Pixel 7/7 Pro is rebooting on specific YouTube clip

Feb 26, 2023
06:18 pm

What's the story

A fresh Pixel issue has been reported by a Reddit user u/OGPixel5, claiming that playing a particular video clip via the YouTube app, causes their Pixel 7 Pro to reboot right away. Surprisingly, the post has received responses from other users, reporting a similar issue for Pixel 7, and even 6 series models. Some are even citing network connectivity problems following the clip's playback.

Context

Why does this story matter?

The internet is buzzing with talk of the new Pixel issue, which has been posted on Reddit a few hours ago and brought to the public attention by Twitter user, Mishaal Rahman. It has sparked curiosity among Pixel as well as non-Pixel users to go through that specific YouTube clip to see how their device responds.

Twitter Post

Have a look at the details shared by Rahman

Information

The issue is arising with a single video clip

If you have a Pixel 7 or 6 series device, it might reboot on playing the "Alien 4K HDR | Get Out of There" video clip posted by the YouTube channel Apex Clips, two years ago. The problem arises only while playing via the app.

Details

Users are also facing network problems

Going by Rahman's tweet and the Reddit thread, it seems obvious there is some underlying issue with the Pixel 7, 7 Pro, and Pixel 6 series devices. The majority of users are reporting that when playing the YouTube video clip, their device undergoes an instantaneous reboot. However, some Pixel users are even claiming a network glitch. But there are no lasting effects.

Reason

What is causing the trouble?

Why are Pixel phones immediately rebooting upon playback? Well, the answer is still a mystery but there might be some Alien-level sorcery involved. Jokes apart! The issue could be due to the HDR file processing of the clip or there must be some video encoding problem. Interestingly, the problem has been reported only on Pixel phones with Google's Tensor and Tensor G2 SoCs.

Solution

Google might have fixed the underlying issue in latest update

Your Pixel phone won't run into any problems while playing the video clip using a web browser. It will reboot or disrupt the cellular connection only when you play the video via the YouTube app. Notably, people using the latest Android beta are not facing any problems. It must be an HDR decompiling issue that Google might have resolved in the latest update.